Contact Us
Set up and use Jabber Guest

Jabber Guest lets your guests join a Virtual Meeting Room (VMR) from a computer, tablet or smartphone. It's ideal for guests who don't have access to a video conferencing room or want to be able to connect from outside the office. There's no cost for installing or using Jabber Guest.

Set up Jabber Guest

The first time you join a meeting using Jabber Guest, it'll prompt you to download a plugin or app.

From a computer:

  1. Find the Jabber Guest link in the body of the meeting invite

  2. Click on the link to open Jabber Guest

  3. Follow the instructions to download and install the Jabber Guest plugin. To configure your audio and video settings during setup, select the cog icon.

  4. Once installed, refresh the page or restart your browser

  5. Click on the Jabber Guest meeting link again to join the call

For the best audio quality, it's best to use a headset for your meeting.

From a mobile or tablet:

  1. Find the Jabber Guest link in the body of the meeting invite

  2. Tap on the link to open Jabber Guest

  3. Follow the prompts to install the Jabber Guest app from Google Play or the Apple store

  4. Once installed, tap on the Jabber Guest meeting link again to join the call

Join a meeting with Jabber Guest

There are two ways to join a meeting. These are from the Jabber Guest landing page or by using a direct link.

Jabber Guest landing page:

  1. Open the Jabber Guest landing page. Go to landing page

  2. Enter the VMR number and your name

  3. Select Go. Your name will display during the meeting.

Direct link:

  1. Find the unique link for the VMR. A list of them will be in your company's ReadyCloud Video welcome pack.

  2. Select the link or copy and paste it into your browser

  3. Jabber Guest will test your connection. If it's successful a call button will display.

  4. Select the call button to join the meeting. Your name will display as Jabber Guest during the meeting.

Jabber Guest call controls

The following controls are available during a meeting:

Turn the on-screen keypad on or off

Turn your video on or off

Share your active display with the meeting

Turn full screen on or off

Cycle through the available video capture devices

End call

Mute or un-mute your microphone

Turn your self-view on or off

Share content in a meeting

To share your content during a meeting:

  1. Select the upload icon in the call controls bar

  2. If you have multiple screens, the one that's running Jabber Guest will display. A red border will indicate this.

Try out Jabber Guest before you join a meeting

Demo and test VMRs allow you to check if Jabber Guest will work for you before you need to join a genuine meeting.

Jabber Guest demo

This is a demonstration VMR that allows test calls. It has a maximum connection time of 10 minutes for up to six participants at a time.

To join the demo VMR:

Jabber Guest test

This will provide a view of the image you're sending to the ReadyCloud Video VMR.

To join the VMR test: